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Customer Service Representative - First Shift - Garden City - $17 Per Hour

Garden City, MI 48135

Employment Type: Temporary Staffing Industry: Manufacturing Job Number: 1214 Pay Rate: 17.00

Job Description

Customer Service Representative
First Shift - Garden City - $17 Per Hour

Job Description:

Work Performed (Essential Duties & Responsibilities):
  • Data Entry (enter orders into Epics)
  • Check orders
  • Answer CSR related inquiries by phone or email
  • Corrective actions for quality concerns
  • Maintain all customer files by updating their account information
  • Provide product information to customers
  • Provide quotations when needed
  • Assist sales with day to day activities including quickly resolving any discrepancies to the customer’s satisfaction.
  • Communicate with production team leaders when needed
  • Participate in weekly production team meetings
  • Promptly respond to customer inquiries on status of current purchase orders
  • Estimate delivery dates based on knowledge of production and delivery schedules

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs.
More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Position Requirements /Qualifications:
  • Posses ability to multi-task
  • Possess excellent verbal and written communication skills
  • Posses a moderate knowledge of Microsoft Office Products: Excel, Word, Outlook, and Teams
  • Use and familiarity with a variety of office software and phone systems
  • Excellent documentation and organizational skills
  • Must be reliable and maintain excellent attendance
  • Must have previous successful working customer service experience (at least 2years)

Job Type:  Full-time
Pay: $16.00 - $18.00 Per Hour
This is intended to be a Temp-To-Hire Opportunity.

Submit Candidate Resumes to: HR Manager

Schedule a Pre-Placement Job Site interview with HR Manager to determine Start Date and Wage.

Must be Prompt and Reliable.

Shift/Hours:  First/Day Shift: Monday through Friday, 8 AM to 5 PM

Educational Requirements: High School Grad or GED Required

Drug Screen and Background Check Required:
Enhanced Nationwide, NSOPW, 10-Panel Drug Screen With THC
No Violent Crime or Sex Offender Felony Convictions allowed.


Job Requirements

Customer Service Representative, CSR, Office Clerical

Meet Your Recruiter

Sunsae Davis

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